{"id":734,"date":"2022-03-28T12:07:00","date_gmt":"2022-03-28T10:07:00","guid":{"rendered":"https:\/\/encyclobjects.com\/faqs\/"},"modified":"2024-01-28T16:54:05","modified_gmt":"2024-01-28T15:54:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/encyclobjects.com\/en\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;547.2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;380px&#8221; custom_margin=&#8221;-60px|auto|0px|auto|false|false&#8221; custom_margin_tablet=&#8221;-70px||-70px||false|false&#8221; custom_margin_phone=&#8221;-50px||-180px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/encyclobjects.com\/wp-content\/uploads\/2022\/09\/preguntas-frecuentes-interrogacion-Memedozaslan-iStock-850x362px.jpg&#8221; alt=&#8221;questions-frequently-asked-interrogation&#8221; title_text=&#8221;questions-frequently-asked-interrogation-Memedozaslan-iStock-850x362px.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>FAQ`s<\/strong>, frequently asked questions: we all have questions. In this section you will find answers to the most common questions asked by our users. We have classified this section thematically: <strong>technical questions, web operations, purchasing process and security<\/strong>.<\/p>\n<p>If you have any other questions, please contact us,<strong>thank you very much for your confidence!<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><\/h3>\n<h3><\/h3>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Index<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999999;color:#999999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999999;color:#999999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/encyclobjects.com\/en\/faqs\/#Technical_FAQs\" >Technical FAQ&#8217;s:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/encyclobjects.com\/en\/faqs\/#Web_operations_FAQs\" >Web operations FAQ&#8217;s:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/encyclobjects.com\/en\/faqs\/#Purchasing_Process\" >Purchasing Process:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/encyclobjects.com\/en\/faqs\/#Security\" >Security:<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Technical_FAQs\"><\/span>Technical FAQ&#8217;s:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/encyclobjects.com\/wp-content\/uploads\/2022\/10\/electronic-technician-blaz-erzetic-g5f0BJq-FRs-unsplash-1920x1280px.jpg&#8221; alt=&#8221;technical-electronic&#8221; title_text=&#8221;electronic-technician-blaz-erzetic-g5f0BJq-FRs-unsplash-1920x1280px&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Is CE Marking necessary to sell a product?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>CE marking<span> <\/span><strong>is only mandatory for certain products for which EU specifications exist and for which CE marking is required<\/strong>.<\/p>\n<p>Being one of the most frequently asked questions we receive, it must be said that some products are simultaneously subject to several EU requirements. You must ensure that your product meets all relevant requirements before affixing the CE marking. It is prohibited to affix the CE marking on products for which there are no EU specifications or which do not require the affixing of the CE marking.<\/p>\n<p>Source:<strong> European Union.<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the difference between a chronograph and a chronometer? &#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>A <strong>chronograph<\/strong> is a watch that, in addition to indicating the hours, minutes and seconds by means of hands, includes a mechanism that measures and registers a partial elapsed time, by means of a central chronograph seconds hand and counters, not always of minutes and hours.<\/p>\n<p>A <strong>chronometer<\/strong> is a watch whose movement has obtained an official certificate of precision awarded by the <strong>COSC (Swiss Official Chronometer Testing Institute)<\/strong>, after passing several precision tests in different positions and temperatures. These tests are performed over a period of <strong>15 days<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the difference between an automatic movement and a hand-wound movement?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The difference between these two movements lies in the way the watch is wound. Hand-wound watches must be wound every day by the wearer, while automatic watches are wound by an internal rotor that responds to the movements of the wrist. Automatic watches usually have a power reserve of <strong>at least 40 hours<\/strong>, which will be sufficient to maintain stable accuracy when the watch is not worn (e.g. overnight).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does a solar-charged watch work?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>It seems like a no-brainer, but, in a nutshell, a solar-powered watch is charged<\/span> <strong>by light<\/strong>, sorry for the redundancy<span>.<\/span> <\/p>\n<p><span>The charging mechanism is performed by <strong>tiny solar cells<\/strong> that are inserted into the watch face, capturing sunlight and converting it into energy. <\/span><span>This energy is stored in a <strong>rechargeable battery<\/strong> that provides the energy for the watch&#8217;s internal motor to set the hands in motion, allowing it to keep time. When natural light is not available, some models allow recharging with artificial light.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"Web_operations_FAQs\"><\/span>Web operations FAQ&#8217;s:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/encyclobjects.com\/wp-content\/uploads\/2022\/10\/operational-web-laptop-computer-glenn-carstens-peters-npxXWgQ33ZQ-unsplash-1920x1277px-2.jpg&#8221; alt=&#8221;technician-operating-with-laptop-computer&#8221; title_text=&#8221;operational-web-laptop-computer-glenn-carstens-peters-npxXWgQ33ZQ-unsplash-1920x1277px (2)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; rank_math_faq_schema=&#8221;on&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Who provides encyclobjects.com?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This website is provided by <strong>Surgut Corporation, SL \/ CIF: B86473626<\/strong> (Hereinafter <strong>encyclobjects<\/strong>). By accessing and\/or using the website, you acknowledge that you have read and agree to be legally bound by the <a href=\"https:\/\/encyclobjects.com\/en\/terms-and-conditions\/\" title=\"terms and conditions\">terms and conditions<\/a> set forth in this notice.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What rights do I have when using encyclobjects.com?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Limited rights:<\/strong> Subject to all terms and conditions set forth herein, <strong>encyclobjects<\/strong> grants you the right to access, use and view this website. <strong>non-exclusive, non-transferable, revocable and limited<\/strong> for the purpose of conducting a disclosure or transaction with <strong>encyclobjects<\/strong>as intended by the website.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Isencyclobjects.com copyrighted?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">The website, including all its contents, is protected by <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and is protected by international copyright laws and treaty provisions. <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and treaty provisions. <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Without limiting the foregoing, any use of its content is subject to the following restrictions: <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 1) <\/span><\/strong><span style=\"font-family: 'Open Sans',sans-serif;\">You must<\/span>retain, for all copies of downloaded content, all copyright and other proprietary notices contained in the downloaded content. <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and other proprietary notices on such contents.<\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 2)<\/span><\/strong> You must not modify the contents in any way, reproduce or publicly display the contents or distribute or otherwise use them for any public or commercial purpose (except as necessary to conduct business with <strong>encyclobjects<\/strong> as intended by the site). <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 3)<\/span><\/strong> You must not transfer the contents to any other person unless you instruct and agree to accept the obligations arising from these terms of use. You agree to abide by any additional restrictions that appear on the website or content as they are updated from time to time.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is meant by appropriate conduct and use?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><\/span><\/strong><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Appropriate conduct: <\/span><\/strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Agrees that:<\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\">1)<\/span><\/strong> you will comply with all applicable laws and will use the site only for lawful purposes; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">2)<\/span><\/strong> shall take reasonable precautions to ensure that all content or materials posted or otherwise appearing on the Site do not contain any viruses, time bombs, worms, Trojan horses or other computer programs that may impair or interfere with the operations of the Site or any systems or information pertaining to the Site; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">y <strong><span style=\"font-family: 'Open Sans',sans-serif;\">3)<\/span><\/strong> shall be solely responsible for any use or misuse of your user name(s) and password(s) and shall take all necessary precautions to maintain the secrecy and security of your user name(s) and password(s). <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Agrees to: <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">1)<\/span><\/strong> not to disturb the privacy rights of other users of the site; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">2)<\/span><\/strong> accessing or attempting to access parts of the site dedicated to other users; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">3)<\/span><\/strong> modify or try to force the web with software; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">4)<\/span><\/strong> permit unauthorized reproduction or copying of any part of the site or any information you obtain from the site; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">5)<\/span><\/strong> to allow the use of the website by third parties; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><strong><span style=\"font-family: 'Open Sans',sans-serif;\">6)<\/span><\/strong> engage in any conduct that, in the sole judgment of encyclobjects, restricts, inhibits or impacts other users of the site; and <strong><span style=\"font-family: 'Open Sans',sans-serif;\">encyclobjects<\/span><\/strong>encyclobjects, restricts, inhibits or impacts other users using the Site; <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">o <strong><span style=\"font-family: 'Open Sans',sans-serif;\">7)<\/span><\/strong> transmit by or through the Site any unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, vulgar, obscene, sexually explicit, profane, blasphemous, racially, ethnically or otherwise objectionable material.<\/span><span style=\"font-family: 'Open Sans',sans-serif;\"><o:p><\/o:p><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;encyclobjects provides links to other websites, are they safe, what is the liability?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Third-party websites: encyclobjects<\/span><\/strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> may include on its website links to websites of other entities. If you use these pages, you will leave this site. If you decide to visit any linked website, you do so at your own risk and are responsible for taking all measures to protect yourself from viruses and other destructive elements. <strong>encyclobjects<\/strong> makes no warranty or liability in this regard and does not endorse any linked web sites or the information appearing thereon or any products or services described thereon. Links do not imply that <strong>encyclobjects<\/strong> sponsors or endorses, is affiliated or associated with such linked sites or is legally authorized to use any trademarks.<\/span><span style=\"font-family: 'Open Sans',sans-serif;\"><o:p><\/o:p><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What security do you apply to the data I provide to you?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">The information provided: encyclobjects<\/span><\/strong><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong> accepts<\/strong> the transfer of your property data <strong>that you voluntarily<\/strong> make in any of the registers of our web site. <strong>encyclobjects<\/strong> undertakes to use the data that you have provided us in a <strong>confidential manner<\/strong>, with the accepted purpose and in accordance with current legislation. <strong>encyclobjects<\/strong> custody and safekeeping of the data with all the measures available to it in compliance with its legal obligation, therefore, it establishes all the necessary security measures to avoid the <strong>alteration, loss, unauthorized access and processing<\/strong> in accordance with the <strong>Royal Decree 1720\/2007<\/strong> of December 21, which approved the <strong>Regulation of the Organic Law 15\/1999<\/strong> of December 13 <strong>Protection of Personal Data<\/strong>.<\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">The user of our web site <strong>is obliged<\/strong> to guarantee that the data provided in the forms are <strong>truthful<\/strong>, <strong>being also obliged to communicate any modification thereof, <\/strong>confirming that the information provided is accurately updated. Therefore, the user will be the <strong>only responsible for the inaccuracy or falsity of the data provided<\/strong> and for the damages that could be caused to <strong>encyclobjects<\/strong> or <strong>third parties<\/strong> in relation to the use of this data.<\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;encyclobjects.com is %22accesible%?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span><strong>Yes, <\/strong>at the top right there is a green and white icon that displays a menu with all the accessibility options available on <a href=\"https:\/\/encyclobjects.com\/en\/\" title=\"encyclobjects.com\">encyclobjects.com<\/a>.<\/span><\/p>\n<p><span>Web accessibility means that <strong>any person with a disability<\/strong> can navigate in a web space, but it not only allows access to navigation, but also allows interaction with the web and on the web, that is, to perform tasks and actions that any person without a disability can perform on the Internet. Web accessibility means that anyone with a disability can <strong>browse<\/strong> the web. But not only that, it can <strong>interact<\/strong> with the web and on the web; perform common tasks and actions that people without disabilities usually perform on the internet.<\/span><\/p>\n<p><span>The following links are available for the legislation available in this regard:<\/span><\/p>\n<ul>\n<li><span>The<strong><a href=\"https:\/\/www.boe.es\/doue\/2016\/327\/L00001-00015.pdf\" target=\"_blank\" rel=\"noopener nofollow\" title=\"Directive (EU) 2016\/2102\">Directive (EU) 2016\/2102<\/a><\/strong>, of the European Parliament and of the Council of 26 October 2016.<\/span><\/li>\n<li>\n<p class=\"documento-tit\">In Spain, <a href=\"https:\/\/www.boe.es\/buscar\/act.php?id=BOE-A-2018-12699\" target=\"_blank\" rel=\"noopener nofollow\" title=\"Royal Decree 1112\/2018\"><strong>Royal Decree 1112\/2018<\/strong><\/a>of September 7, on accessibility of websites.<\/p>\n<\/li>\n<\/ul>\n<p><span><\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"Purchasing_Process\"><\/span>Purchasing Process:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/encyclobjects.com\/wp-content\/uploads\/2022\/10\/process-of-purchase-ecommerce-mark-konig-Tl8mDaue_II-unsplash-1920&#215;1080-px-2.jpg&#8221; alt=&#8221;e-commerce-purchase-process&#8221; title_text=&#8221;process-of-purchase-ecommerce-mark-konig-Tl8mDaue_II-unsplash-1920&#215;1080 px (2)&#8221; url=&#8221;https:\/\/encyclobjects.com\/tienda\/&#8221; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How can I locate a product?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>On our website you can locate the desired product by means of:<\/p>\n<p><strong>A<\/strong> &#8211; <strong>Search engine<\/strong>. It has 2 search engines, one <strong>at the top<\/strong>, just above the menu bar next to the social network icons. Other, in the <strong>right sidebar<\/strong>, just below the user registration box. Both are <strong>predictive<\/strong>, i.e. if you partially type the product, the search engine indicates products, articles or other items that begin with the initial letters.<\/p>\n<p><strong>B<\/strong> &#8211; <strong>Catalog<\/strong>. Select <strong>&#8220;Catalog&#8221;<\/strong> on the left side of the menu and you will see different <strong>&#8220;categories&#8221;<\/strong> (e.g. &#8220;for her&#8221;, &#8220;for him&#8221;, &#8220;smoking articles&#8221;, etc&#8230;) where you can search and &#8220;browse&#8221; products sorted alphabetically. At the top you have the navigation path with hyperlinks to resume the search to other categories.<\/p>\n<p>Of course, we are at your disposal to answer any questions or locate any special items.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What rights do I have when using encyclobjects.com?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Limited rights:<\/strong> Subject to all terms and conditions set forth herein, <strong>encyclobjects<\/strong> grants you a non-exclusive, non-transferable, revocable, limited right to access, use and view this website for the purpose of conducting a transaction with <strong>encyclobjects<\/strong>as intended by the website.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is encyclobjects.com copyrighted?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">The website, including all its contents, is protected by <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and is protected by international copyright laws and treaty provisions. <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and treaty provisions. <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\">Without limiting the foregoing, any use of its content is subject to the following restrictions: <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 1) <\/span><\/strong>you must retain, for all copies of downloaded content, all copyright and other proprietary notices on such content. <strong><span style=\"font-family: 'Open Sans',sans-serif;\">copyright<\/span><\/strong> and other proprietary notices on such content.<\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 2)<\/span><\/strong> you must not modify the contents in any way, reproduce or publicly display the contents or distribute or otherwise use them for any public or commercial purpose (except as necessary to conduct business with <strong>encyclobjects<\/strong> as intended by the site). <\/span><\/p>\n<p style=\"margin: 0cm; text-align: justify;\"><span style=\"font-family: 'Open Sans',sans-serif; color: #494646;\"> <strong><span style=\"font-family: 'Open Sans',sans-serif;\"> 3)<\/span><\/strong> you must not transfer the contents to any other person unless you instruct and agree to accept the obligations arising from these terms of use. You agree to abide by any additional restrictions that appear on the website or content as they are updated from time to time.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"Security\"><\/span>Security:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/encyclobjects.com\/wp-content\/uploads\/2022\/10\/security-cards-computer-padlock-towfiqu-barbhuiya-FnA5pAzqhMM-unsplash-1920x1281px-2.jpg&#8221; alt=&#8221;security-cards-computer-keyboard&#8221; title_text=&#8221;security-cards-computer-padlock-towfiqu-barbhuiya-FnA5pAzqhMM-unsplash-1920x1281px (2)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; rank_math_faq_schema=&#8221;on&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is an SSL\/TLS certificate?&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<\/p>\n<p>The acronym <strong>SSL<\/strong><strong>(Secure Socket Layers<\/strong>) refers to a technology used for<span> <\/span><strong>encrypt and verify data traffic<span> <\/span><\/strong>on the Internet. Applied to web pages, it ensures communication between the browser and the web server. Especially in the context of eCommerce and online banking, where a lot of sensitive and confidential data is exchanged, it is essential to implement an <strong>SSL<\/strong> certificate or <strong>TSL<\/strong><strong>(Transport Layer Security<\/strong>), its successor.<\/p>\n<p>Data typically protected with an <strong>SSL\/TLS<\/strong> encryption protocol includes, but is not limited to, the following:<\/p>\n<ul>\n<li>Registration data: name, address, e-mail address, telephone number.<\/li>\n<li>Access data: e-mail address and password.<\/li>\n<li>Banking information: credit card number, bank account.<\/li>\n<li>Forms.<\/li>\n<li>Documents uploaded by customers.<\/li>\n<\/ul>\n<p>The <strong>SSL\/TLS<\/strong> certificate guarantees that the communication cannot be read or manipulated and that personal information will not fall into the wrong hands.<\/p>\n<p style=\"text-align: left;\">Source: <strong>Ionos<\/strong>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is HTTPS?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>With the acronym<span> <\/span><a href=\"https:\/\/www.ionos.es\/digitalguide\/hosting\/cuestiones-tecnicas\/que-es-https\/\" title=\"What is HTTPS?\" rel=\"nofollow noopener\" target=\"_blank\">HTTPS<\/a><span> <\/span><strong>(Hypertext Transport Protocol Secure<\/strong>), the protocol is referred to as the<span> <\/span><strong>for secure data transfer<\/strong>. The recognized <strong>HTTP would be the version without guarantees<\/strong>. On <strong>HTTP<\/strong> pages, an attacker could, in theory, read or modify all the data that is sent and the user would not be entirely sure, for example, whether he actually sent his credit card details to the online store or to a<span> <\/span><em>hacker<\/em>. <strong>HTTPS, on the other hand, sends data already encrypted and verifies requests.<\/strong> This is done by means of an <strong>SSL or TLS<\/strong> certificate. Today, experts are already recommending the exclusive use of <strong>TLS<\/strong> (although the SSL protocol is named, TLS is often referred to).<\/p>\n<p>Advantages of using <strong>SSL\/TLS<\/strong> or <strong>HTTPS<\/strong>:<\/p>\n<ul>\n<li>Privacy and security for customers and partners<\/li>\n<li>Reducing the risk of theft and misuse of data and information<\/li>\n<li>Positive impact on <a href=\"https:\/\/googleblog.blogspot.com\/2011\/10\/making-search-more-secure.html\" title=\"Google ranking factors\" target=\"_blank\" rel=\"noopener nofollow\">Google<\/a> ranking factors.<\/li>\n<li>Enables the use of <a href=\"https:\/\/www.ionos.es\/digitalguide\/hosting\/cuestiones-tecnicas\/http2-como-optimiza-el-world-wide-web\/\" title=\"HTTP\/2 - improvements in data transfer over the Internet\" rel=\"nofollow noopener\" target=\"_blank\">HTTP\/2<\/a><span> <\/span>to improve web performance.<\/li>\n<li>Users easily identify the certificate and trust it.<\/li>\n<\/ul>\n<p>Note: By <span>default, all <\/span>IONOS web hosting packs<span>that include the <strong>SSL<\/strong> certificate, guarantee <strong>HTTP\/2<\/strong><\/span> packet delivery.<\/p>\n<p><span>Source: <\/span><strong>Ionos<\/strong><span>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I check that a website is SSL certified?&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"ce-bodytext\" style=\"text-align: center;\">\n<p style=\"text-align: left;\">When a user visits a website with a <strong>valid SSL<\/strong> certificate on the Internet, it will automatically recognize it in the <strong>URL<\/strong> as: <em><span style=\"color: #ff6600;\"><strong>https:<\/strong><\/span><\/em>\/\/www.ejemplo.es.<\/p>\n<p style=\"text-align: left;\">The &#8220;<span style=\"color: #ff6600;\">s<\/span>&#8221; in the HTTP protocol of the <strong>URL<\/strong> stands for <strong><span style=\"color: #00ff00;\"><em>insurance<\/em><\/span><\/strong> and indicates that this page uses an <strong>SSL\/TLS<\/strong> certificate. Depending on the type of certificate and browser, there are other visual cues that indicate that the page is encrypted:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: left;\">Identification of the <strong>SSL\/TLS<\/strong> security standard in <strong>Chrome<\/strong>, <strong>Firefox<\/strong>, <strong>Opera<\/strong> and <strong>Microsoft Edge<\/strong> browsers. Source: <strong>Ionos<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is SiteLock protection?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Nowadays the security of any website can be breached by <strong>hackers<\/strong>. These experts in breaching the security of unprotected computers are looking for sensitive visitor information such as credit card numbers, postal addresses or passwords. Suffering this type of attack means having to inform users about it, and to assume serious consequences: losing the trust of visitors or customers, and accepting that the website will be included in the black lists of search engines, which will significantly deteriorate its positioning.<\/p>\n<p>At <strong>encyclobjects<\/strong> we are aware of these security issues and that is why we provide our customers and users with <strong>Ionos SiteLock, <\/strong>a tool that helps prevent any type of attack. Thanks to <strong>SiteLock<\/strong> we protect our website against <strong>external attacks<\/strong>, <strong>malware<\/strong> or <strong>hacker threats<\/strong>. It works like an antivirus: <strong>SiteLock<\/strong> will scan up to 500 subpages and detect security holes on the website. In addition, after each security check we integrate the <strong>SiteLock<\/strong> Security Seal on our website. This seal indicates that our site is safe and is subject to regular security checks.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is identity theft?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Identity theft occurs when your personal information is stolen and used illegally.<br \/>Techniques used to steal information:<br \/>&#8211; <strong>Phishing and fake mail<\/strong>. Impersonating a known organization through phishing emails and fake websites.<br \/>&#8211; <strong>In person<\/strong>. Eavesdropping or eavesdropping on people during financial transactions.<br \/>&#8211; <strong>Computer piracy<\/strong>. Illegally accessing computer databases and retrieving information.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I protect myself against identity theft?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>PayPal<\/strong> protection against identity theft.<br \/><strong>PayPal<\/strong> works around the clock to safeguard your privacy and protect your identity through advanced technology and careful monitoring.<br \/>&#8211; If you receive an e-mail that may be fraudulent, please let us know by forwarding it to <a href=\"#bottom\" target=\"_blank\" rel=\"noopener\" title=\"spoof@paypal.com\">spoof@paypal.com<\/a>.<br \/>&#8211; <strong>PayPal<\/strong> allows you to buy without sharing bank account or credit card numbers with the seller.<br \/>&#8211; <strong>PayPal<\/strong> has fraud prevention technology that monitors transactions for suspicious activity.<br \/>&#8211; <strong><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal;\">PayPal<\/span><\/strong> works with law enforcement to help apprehend and report fraudulent intent and identity thieves<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>This page is intended to answer the most common questions that are received in this web space.<\/p>\n","protected":false},"author":90,"featured_media":5000,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-734","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/pages\/734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/users\/90"}],"replies":[{"embeddable":true,"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/comments?post=734"}],"version-history":[{"count":0,"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/pages\/734\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/media\/5000"}],"wp:attachment":[{"href":"https:\/\/encyclobjects.com\/en\/wp-json\/wp\/v2\/media?parent=734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}